Shipping policy

We offer free express shipping within Australia.

Order Processing

Orders are generally processed and dispatched within 1–2 business days after payment has been received.

Processing times may be longer during peak periods, including Christmas and other major sale periods. Business days exclude weekends and public holidays.

Delivery

Orders are dispatched from Melbourne, Victoria.

Our estimated delivery time for express shipping is generally:

Australia Post Express: 1–3 business days after dispatch.

Delivery times are estimates and may vary depending on the delivery destination, carrier delays, public holidays and other circumstances outside our control.

Order Tracking

Where tracking is available, tracking information will be provided after your order has been dispatched.

Delivery Enquiries

If you have any questions about the delivery of your order, please contact us at support@gooploo.com.au with your order details.