FAQ’S

Apple (iPad, iPhone, Apple Watch) :

1. How to unpair Apple Watch?
   Go to the Apple Watch app on your iPhone, select your watch, and choose “Unpair Apple Watch.”
2. How to turn off Apple Watch?
   Hold the side button and swipe to power off.
3. How to turn on and off Apple Watch?
   Press and hold the side button to turn it on; swipe to turn off.
4. How to power off Apple Watch?
   Press and hold the side button, then slide to turn off.
5. Does Apple Watch need a SIM card?
   No, Apple Watches connect via Bluetooth to an iPhone, but cellular models require a SIM for cellular connectivity.
6. How to restart Apple Watch?
   Hold the side button and the Digital Crown simultaneously until the Apple logo appears.
7. How to transfer data from iPhone to iPhone?
   Use iCloud or Quick Start to transfer data between iPhones.
8. How to transfer photos from iPhone to laptop?
   Use a USB cable, iCloud, or AirDrop to transfer photos from your iPhone to your laptop.
9. How to hide apps on iPhone?
   Use the App Library to hide apps or move them to a different page without deleting.
10. How to screen record from iPhone?
    Swipe to access the Control Center and tap the screen recording button.
11. How do you set up a voicemail on iPhone?
    Go to Phone > Voicemail > Set Up Now to set up your voicemail.
12. How to screen record on iPhone?
    Enable screen recording in Settings > Control Center and then tap the recording icon in the Control Center.
13. How to clear cache on iPhone?
    Go to Settings > Safari > Clear History and Website Data to clear cache.
14. How to restart iPhone?
    Press and hold the side and volume buttons, then slide to power off. Turn it back on by holding the side button.

Phone (OPPO, Samsung, and Other Brands):

1. Which Samsung Galaxy phone has the best camera?
   The Samsung Galaxy S23 Ultra has the best camera in the Galaxy lineup.
2. What are the new features on the Samsung A Series phones?
   The Samsung A Series now includes improved cameras, longer battery life, and faster performance.
3. What are the latest features of the Samsung Galaxy Z Fold6 and Flip6 phones?
   These phones offer enhanced foldable displays, better durability, and improved multitasking features.
4. What’s New in the OPPO A Series Lineup?
   The OPPO A Series now includes better cameras, 5G support, and more powerful processors.
5. Why Australians Love OPPO Phones?
   Australians appreciate OPPO for its affordability, high-quality cameras, and excellent performance.
6. Are Oppo phones good phones?
   Yes, OPPO phones are known for their good value, quality cameras, and reliable performance.
7. Does Oppo have a folding phone? How does it work?
   Yes, OPPO has the OPPO Find N series, which uses a foldable display to create a compact phone with a large screen.
8. Is it Cheaper to Buy a Phone Outright?
   Yes, buying a phone outright is usually cheaper in the long run compared to contract payments.

Laptops (Types, Brands, etc.):

1. What are the best laptop brands?
   Apple, Dell, HP, Lenovo are some of the best laptop brands.
2. What type of laptop should I buy?
   Choose based on your needs: ultrabooks for portability, gaming laptops for performance, or business laptops for productivity.
3. What is the best laptop for students?
   A mid-range laptop like the MacBook Air or Dell XPS 13 offers great value for students.

Tablets (General):

1. What is the best tablet to buy?
   The Apple iPad Pro and Samsung Galaxy Tab S series are top picks for tablets.
2. Are tablet computers worth it?
   Yes, tablets are portable, versatile devices useful for entertainment, productivity, and light tasks.

Shipping & Orders:

1. What is the cost of delivery?
   Gooploo offers free shipping in Australia. So, you do not need to worry about shipping costs.
2. Do I have to be home to receive my items?
   Not necessarily; you can arrange for delivery at a convenient time or have them delivered to a pickup point.
3. Can I nominate a different delivery address to the billing address?
   Yes, you can specify a separate delivery address during checkout where you want to receive your parcel.
4. How do I track my order online?
   You can track your order through the website using the provided tracking number.
5. Will my order, which includes a few items, be delivered in the one box?
   Yes, you can get all your items in one box depending on your prefernece. 
6. What happens if I’m not at home to receive my purchased items?
   You must be available to receive your parcel so that you will not face any issues while having your order on time.
7. What if I receive a damaged parcel, the wrong items, or don’t receive my order at all?
   You can Contact customer service to report the issue and initiate a return or refund process.

Returns & Refunds:

1. What can I do if I have a problem with my new items?
   You can return or exchange the item as per our policy or contact our customer support for assistance.